Learn about the
Impact of Volunteerism
& Service

From the daily ways we help our friends and neighbors, to the time and talent we devote to community organizations, to how we use our voices to spread awareness and call attention to the causes we care about, every act makes a difference.

Virginia Community Engagement Index

In 2023, Serve Virginia and the Virginia Service Foundation launched a comprehensive, first-of-its-kind study to understand the state of service, volunteerism and civic action in Virginia, as well as identify community priorities on the state and local levels. Here’s what we found:

how we serve

Every Act Matters

67% of Virginians said they’ve volunteered for an organization in the past year. But if you think that’s all service is, then think again. Every day, we use our talent, treasure and voices to improve the lives of those around us and to support organizations and causes we care about. In fact:

  • 7 out of 10 Virginians said they’ve informally helped out a neighbor in the past year — and 55% said they do so more than once a month.
  • 51% said they’ve donated money or possessions to a non-political community organization.
  • 42% said they’ve started or stopped buying products or services based on the values and practices of companies.

This material is based upon work supported by AmeriCorps under Grant No 22CABVA001. Opinions or points of view expressed in this document are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, AmeriCorps.

Stories of Service

Virginians are making a real difference in their communities by volunteering their time and talents. Every day, we hear remarkable stories about how our volunteers have helped those around them. Know someone who is always helping others? We’d love to hear their story.

Amber Matkowski

Story of Service: Amber Matkowski

My experience with AmeriCorps was truly life changing. I completed two years of service, during my junior and senior year at Christopher Newport University. Alternatives Inc. is such a warm and friendly organization to work with. They made it a priority to train us not only to be thorough workers, but to be passionate advocates, exceptional leaders, and supportive team members. They showed me the importance of knowing your program and your team inside and now. By the end of my AmeriCorps service, I felt like I could quickly and efficiently solve problems and take on big challenges. I am...
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Bezawit Getachew Mulatu

Story of Service: Bezawit Getachew Mulatu

2024 Governor's Volunteerism & Community Service Award honoree Bezawit Getachew Mulatu is a University of Richmond (UR) pre-med and pre-law student dedicated to improving lives and fostering inclusivity.   She serves as a first responder with UR Emergency Medical Services and the Tuckahoe Volunteer Rescue Squad, as well as a volunteer clinician at CrossOver Health Ministry and with the Virginia Medical Reserve Corps. She strives to be conversational in multiple languages, including American Sign Language, and learns Braille to ensure inclusive communication in her future medical and legal roles. She also enjoys making balloon animals from surgical gloves and performing...
RICKETTSFRAN10131--C-CAP Director Fran Ricketts 10/24/2013 MATT ARMSTRONG PHOTO

The Hope Center

Story of Service: The Hope Center

Congratulations to The Hope Center of Petersburg - winner of the 2020 Governor's Volunteerism and Community Service Award for Outstanding Community Organization! The Hope Center, which serves as the community outreach of Downtown Churches United, Inc. (DCU), contributes more than 14,000 hours of service to the Petersburg community annually. Providing hunger and financial relief services, The Hope Center operates the Daily Feeding Program, which includes a food pantry, help with paying utility bill payments, and regular blood pressure screenings. The Hope Center is Petersburg's largest social service charity dedicated to alleviating hunger. Access to healthy food and hunger are critical...
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Acadia Czeizinger

Story of Service: Acadia Czeizinger

Acadia Czeizinger became an AmeriCorps member in August 2023 through an opportunity to serve in the Virginia College Advising Corps. She recalls, "I had just graduated from Hollins University less than a year prior, and I was already feeling restless working part-time at a local bookstore. I wanted to do something different; something that would allow me both serve my community and allow me to gain experience as a young professional." At that point, the job market was recovering from the pandemic and Acadia was struggling to find a rewarding position that would allow her to remain within her rural...
Max Gruber - AmeriCorps - Serve VA

Maxwell Gruber – The Impact of AmeriCorps

Story of Service: Maxwell Gruber – The Impact of AmeriCorps

AmeriCorps Shapes Lives You could say Max Gruber's life was greatly impacted by his AmeriCorps service. Max serves as Virginia AmeriCorps Fiscal and Administration Officer, supporting partner organizations through budgeting, compliance and the financial components of AmeriCorps, but his AmeriCorps experience started long ago as a young man fresh out of college. After being persuaded by a few close friends, Max joined AmeriCorps NCCC in Sacramento, California. "My team travelled the Western USA and had projects – called ‘Spikes’ – that included updating enclosures at the Sacramento Zoo, trail building in Bolinas, California, assisting the winter coat drive with the...
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Blazer Heating, Air, & Plumbing

Story of Service: Blazer Heating, Air, & Plumbing

In Hanover and King William counties, Blazer Heating, Air, & Plumbing has become a champion for Habitat for Humanity. For more than two years, the local business has worked to share their unique skills and expertise to directly change the lives of community members.  Blazer Heating, Air, & Plumbing has become a valued partner in every aspect of Habitat’s organization and “sets the standard for what it means to be a business that cares about its community,” according to nominator Debbie Preston. In the Critical Repair program, the Blazer team provides no-cost HVAC replacement or repair for low-income homeowners who...

Award Nominations

Our awards celebrate the passion, commitment, and impact of those who go above and beyond to make a difference in the lives of others. By nominating a deserving candidate, you acknowledge their outstanding contributions and help to inspire others to follow in their footsteps.  Submit your nomination today and help us shine a light on the inspiring stories of service that unite and strengthen our Commonwealth.

Nominations for the 2026 Governor's Awards are now closed. Thank you for your nominations! The Governor’s Volunteerism & Community Service Awards recognize Virginians who serve across the Commonwealth. Individuals...
AmeriCorps and AmeriCorps Seniors members serving in Virginia who have performed outstanding service to their communities are honored annually through this recognition program. Honorees will be celebrated during the v...

Roadmap for the Future

In 2022, Serve Virginia launched a sweeping new three-year vision for the service and volunteerism ecosystem in Virginia centered around building a stronger culture of service, volunteerism and civic engagement, building a more representative and aligned network of partners and building a more robust infrastructure of resources for our partners. Our Virginia Community Engagement Index, which was guided by nearly 40 partner organizations, advances all three strategies at once. 

What’s Your Volunteer Personality?

Pair your passion with purpose. Take our Volunteer Personality Quiz and find out which volunteer direction is best for you.